We understand that plans can change, and we strive to be as fair and transparent as possible with all payments, registrations, and purchases made through our website.

General Policy

All payments are considered final once submitted. Refunds are not guaranteed and are reviewed on a case-by-case basis.

Cancellations

If you need to cancel a registration, order, event spot, service, or program enrollment, please contact us as soon as possible. Refund eligibility may depend on the timing of the cancellation, the type of purchase, and whether materials, staffing, supplies, or reserved space have already been secured.

Missed Events, Classes, or Services

We are unable to offer refunds for missed events, classes, appointments, camps, programs, or services due to illness, scheduling conflicts, travel, or personal circumstances. When possible, we may offer a credit, transfer, or alternative option at our discretion.

Deposits and Registration Fees

Deposits, registration fees, processing fees, and administrative fees are non-refundable unless otherwise stated at the time of purchase.

Transfers or Credits

In some cases, we may offer a credit or allow your registration or payment to be transferred to another eligible event, service, class, or program. Credits and transfers are not guaranteed and must be approved by our team.

Event or Program Changes

If we must cancel an event, class, camp, program, or service, we will notify you as soon as possible. In that case, we may offer a refund, credit, transfer, or rescheduled option.

If an event, class, camp, program, or service is rescheduled, your payment will automatically apply to the new date unless otherwise communicated.

Processing Fees

Any payment processing fees charged by third-party payment platforms may be non-refundable. If a refund is approved, the refunded amount may exclude these fees.

Refund Requests

To request a refund, please contact us with your name, purchase details, payment date, and reason for the request. Refund requests must be submitted in writing.

Approved refunds will be processed back to the original payment method whenever possible. Please allow several business days for the refund to appear, depending on your bank or payment provider.

Final Decision

We reserve the right to approve, deny, or modify refund requests at our sole discretion. By completing a purchase, registration, or payment through our website, you acknowledge and agree to this refund policy.